Refund Policy

Strict No-Refund Policy Due to the immediate costs incurred with casting, scripting, and production, VisualKnova does not offer refunds once the Onboarding Form has been submitted and the project has begun.

Satisfaction Guarantee While we do not offer cash refunds, we stand behind our quality. All packages include one round of revisions at the editing stage. If there is a technical error or the video deviates significantly from the approved script, we will correct it at no additional cost.

Cancellations (Monthly Partners) For Growth and Scale Partners, you may cancel your subscription at any time with a 30-day notice before your next billing cycle.